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Please see purchasing for the first time.
OVERSEAS SHIPPING from TOKYO
Step 1. Pay for your order   2. Pay for the shipping costs
GO TO SHOPPING SITE
Please read this page first.

Shopping cart

You have the option to edit or remove item(s) from the shopping cart. Click on the"View Cart" from the top navigation bar. We keep your shopping cart for up to 12 hours. Sometimes we underestimate demand and cannot get more in stock. We will let you know if the item is no longer available or will be delayed. We also reserve the right to limit quantities based on merchandise availability.

Changing or Cancelling Your Order

01

Change or Cancel Quantity of Item in Your Cart

While you are shopping or during checkout,
you can change the quantity of any item by changing the number in the "quantity" field in the field of any product.

02

Making Changes After You Place an Order

If you need to make any changes after you complete your order, please contact our customer service by using the contact form.
However, it is important to note that your order may be shipped immediately after your transaction is completed. If so, it may not be possible to change the order.

03

Canceling order during shopping

If you are still shopping and haven't clicked "proceed to checkout" bottun, you can remove a single item by clicking
"Remove item" check on the line that refers to the product you want to remove.

04

Cancelling Your Order During Checkout

If you are in the checkout process and have not yet sent your order, you are able to remove items from your shopping cart.
Remove an item by clicking on the "Remove item" checkbox on the line of the product you wish to remove.

05

What happens if I click “Clear Order”?

If you click the "clear order" on the Order Summary page during checkout, your entire order will be removed and your shopping cart will be empty.


06

Cancelling After the Order has been Placed

If you need to cancel after you complete your order, please contact our customer service by using the contact form. However, it is important to note that your order may be shipped immediately after your transaction is completed. If so, it may not be possible to cancel the order.

07

Cancelling After Your Order has been Shipped

You must return the merchandise after you receive the products. However, you must first contact Fillico Japan by the Contact Form. In this case, we will charge you the shipping fee + shipping service charge + Insurance + Tax(8%).



Payment Step-1 Shopping

Next Step (Step-2)  You must pay the Shipping cost.

PLEASE NOTE:
Payment will be done as follows:
Step 1. Pay for your order.(The shopping cost)
Step 2. Pay for the shipping costs.

Payment Step-2 Shippig cost(International Shipping Center)


Attention please !
If you do not pay international shipping fees,
Send luggage cannot be.

Make sure to check the order completion page.

Order completion page has a link to Your page.
Please visit your page.

2. Easy and Safety / About Paypal system

This shopping system uses Paypal system.
With Paypal, you don't have to enter your credit card information everytime you purchase something.
Enterting credit card number isn't always secure. Now you don't have to worry.   

How to Purchase Using Paypal. About Paypal : https://www.paypal.com/
Paypal is one of the most popular and trusted ways to send money online.

Our shop is not notified your creditcard information.

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All parcels are shipped by EMS (Express Mail Service) with tracking No.and insurance.
In case of sending to countries where EMS is not available, Air mail with tracking No.and insurance will be used.
"Japan Post" English page  


1 Shipping cost

The international shipping cost including the insurance and shipping service charge shown in the shopping cart is automatically calculated based on the total weight of the products, product packaging, packaging materials, shipping box or bag, and your shipping address.

2 Restricted Articles

Depending on the regulations in your country, some articles might be restricted. Please be aware and inform yourself. Fillico Japan is not responsible for any issues caused by the illegal import of restricted articles.

3 Products including batteries

The products do not include any kind of batteries due to the safety regulation concerning Dangerous Goods of Hazardous Material imposed by the U.S. Department of Transportation (DOT), the International Air Transportation Association (IATA), and International Civil Aviation Organization (ICAO).

4 Returned parcels

Undelivered and returned parcels for various reasons such as delivery failed, shipping address was incorrect, the parcel was unclaimed after a delivery attempt, customs duties were not paid by the customer, or the customer declined to accept the parcel upon delivery will be shipped again. In this case, we will charge you the shipping fee + shipping service charge + Insurance + Tax(8%).